Coletta van den Bosch is a highly experienced customer support, business operations, and people manager with 25 years of industry experience. Her expertise in customer service, business operations, and team management has been honed through years of hands-on experience in leading customer support teams, overseeing complex business operations, and guiding employees.
Coletta's ability to create efficient and effective customer support systems has led to the development of numerous successful support programs for MSTS Tolls clients. As a people manager, she has a unique talent for understanding the needs of customers and translating those needs into actionable strategies that deliver results while fostering a positive work environment.
Coletta holds a bachelor in International Business & Languages from the University of Applied Sciences in Rotterdam.