You can pay the difference between the amount of the right number of axles and the incorrect registered number of axles within 96 hours in the Selfcare Portal or by calling ASFINAG Service Center at +43 1 955 12 66.
Please find the list of Satellic Service Points here.
Please login to MyTolls to start the EV refund process.
Please check the files below:
AXXES box Emergency Procedure (Belgium)
Please login to your MyMST account to run a custom report on all transactions.
With TOLL2GO you can also use the German Toll Collect On-Board Unit (OBU) for the Austrian toll roads. Registration with TOLL2GO is only possible via GO Maut Selfcareportal.
Check below the toll rates for European toll roads.
Toll roads in the Czech Republic
Toll roads in Germany
Toll roads in Norway
Toll roads in Poland
Toll roads in Portugal
Toll roads in Spain
Please check the list below:
Please login to MyTolls and order a replacement product.
Please contact your Customer Support team.
Please login to MyTolls to easily switch the products. The system will display all products and vehicles linked to them.
Please click on “Forget Password“.
Please click on “Forgot Password” on the Portal’s homepage. The system will ask you for your username and ask you to create a new password.
Please login to MyTolls to renew the product.
In most countries, you have to pay tolls for busses. Please check MyTolls for the relevant products. It is indicated per product whether these are suitable for buses and/or trucks.
Yes, in some countries VAT is applicable for tolls payment. MSTS Tolls will provide you with a separate VAT invoice per country for the VAT reclaim purposes.
Please login to MyTolls to order your products.
Please login to MyTolls and block your products.
For Axxes Box: Call Emergency line +33 426 29 75 80
For Telepass SAT: Call Emergency Hotline +39 055 93 68 001
Please login to MyTolls to see if the product has been ordered. If it has not arrived after one week, contact your Customer Support team.
Please login to your MyMST account and download a copy of your (VAT) invoice.
Go to a DARS service customer center to pay the unpaid toll and further tolls. It is not possible to order a replacement via MyTolls portal. Please visit www.darsgo.si and order a new OBU. The OBU should be picked up at the border. You can request a replacement for your ViaCard or Telepass via MyTolls.
Global Navigation Satellite System (GNSS) has global coverage and provides positioning data using time signals from satellites. GNSS devices use these data to determine location.
EETS stands for European Electronic Toll Service.
Please use our solutions by route planner.
Complete our contact form and we’ll follow up with you asap.